ProximaX

Vercel

Dropbox

OpenAI

Stripe

Retention & Engagement Management Services

Services available across all major retention platforms including: WebEngage, MoEngage, Klaviyo, Mailchimp, Braze, Iterable, Customer.io, Insider, CleverTap, and other marketing automation platforms.

Book a discovery call

Who & What?

The kinds of startups we work with

1K+

Early-stage apps (1K–50K users)

Scaling infrastructure and user journeys for rapidly growing mobile and web applications.

1K+

Early-stage apps (1K–50K users)

Scaling infrastructure and user journeys for rapidly growing mobile and web applications.

D2C

D2C / ecommerce brands

Optimizing conversion funnels and customer lifetime value for modern retail brands.

D2C

D2C / ecommerce brands

Optimizing conversion funnels and customer lifetime value for modern retail brands.

SaaS

Subscription businesses

Deep-diving into churn mechanics and expanding monthly recurring revenue streams.

SaaS

Subscription businesses

Deep-diving into churn mechanics and expanding monthly recurring revenue streams.

Typical problems we solve

01

You dont trust your data

Inconsistent event tracking and fragmented dashboards lead to paralysis. We architect a single source of truth that your entire team can rely on for daily decisions.

01

You dont trust your data

Inconsistent event tracking and fragmented dashboards lead to paralysis. We architect a single source of truth that your entire team can rely on for daily decisions.

02

Users drop off after onboarding

The first five minutes determine the next five months. We audit and redesign the activation phase to ensure users reach the 'Aha!' moment before they lose interest.

02

Users drop off after onboarding

The first five minutes determine the next five months. We audit and redesign the activation phase to ensure users reach the 'Aha!' moment before they lose interest.

03

You dont have a retention system.

Inconsistent event tracking and fragmented dashboards lead to paralysis. We architect a single source of truth that your entire team can rely on for daily decisions.

03

You dont have a retention system.

Inconsistent event tracking and fragmented dashboards lead to paralysis. We architect a single source of truth that your entire team can rely on for daily decisions.

When It Makes Sense to

Talk to Us

When It Makes Sense to Talk to Us

When It Makes Sense to

Talk to Us

Our partnership is designed for high-velocity startups at specific inflection points. It's a good time to reach out when...

01 You've launched and have some users

You have initial validation. Now you need to translate that early momentum into a scalable growth engine through architectural clarity.

02 You're starting paid acquisition

Don't scale inefficiencies. We help ensure your conversion funnels are optimized before you increase your capital spend.

02 You're starting paid acquisition

Don't scale inefficiencies. We help ensure your conversion funnels are optimized before you increase your capital spend.

03 You don't know where users drop off

Data without insight is just noise. We pinpoint the exact friction points in your user journey.

04 You want to improve retention

Sustainable growth is built on long-term value. We analyze behavioral cohorts to keep your users coming back.

05 You want to understand user behavior in general

Testing, Analytics & Optimization

We continuously measure and optimize performance to maximize engagement and revenue impact.

A/B and multivariate testing programs

Campaign performance dashboards and reporting

Revenue attribution and ROI analysis

Funnel analysis and customer journey mapping

Deliverability monitoring and optimization

Integration with analytics platforms for unified reporting

Personalization & Segmentation

We leverage data and intelligence to deliver relevant experiences at scale.

Advanced audience segmentation using demographic, behavioral, predictive, and RFM models

Dynamic content personalization and product recommendations

Predictive intelligence (churn prediction, propensity scoring, CLV)

Real-time personalization and location-based targeting

Marketing Automation & Customer Journeys

Lifecycle marketing (welcome, activation, nurture, win-back, churn prevention)

E-commerce automation (cart abandonment, browse recovery, post-purchase, replenishment)

Behavioral triggers and multi-step journey workflows

Cross-channel orchestration with conditional logic

AI-powered send time and channel optimization

Frequency capping and conflict resolution

Multi-Channel Campaign Management

We plan, execute, and optimize engagement campaigns across all major customer touchpoints.

Email

Template design, triggered campaigns, and drip sequences Personalization, A/B testing, and deliverability optimization

Email

Template design, triggered campaigns, and drip sequences Personalization, A/B testing, and deliverability optimization

Email

Template design, triggered campaigns, and drip sequences Personalization, A/B testing, and deliverability optimization

SMS & Messaging

SMS and MMS campaigns WhatsApp, Messenger, two-way messaging, and compliance management

SMS & Messaging

SMS and MMS campaigns WhatsApp, Messenger, two-way messaging, and compliance management

SMS & Messaging

SMS and MMS campaigns WhatsApp, Messenger, two-way messaging, and compliance management

Push Notifications

Web and mobile push notifications Rich media, geo-targeted campaigns, and behavioral triggers

Push Notifications

Web and mobile push notifications Rich media, geo-targeted campaigns, and behavioral triggers

Push Notifications

Web and mobile push notifications Rich media, geo-targeted campaigns, and behavioral triggers

In-App & On-Site Messaging

Modals, banners, surveys, NPS campaigns, and onboarding flows

In-App & On-Site Messaging

Modals, banners, surveys, NPS campaigns, and onboarding flows

In-App & On-Site Messaging

Modals, banners, surveys, NPS campaigns, and onboarding flows

Additional Channels

Social retargeting, direct mail, and voice messaging (platform dependent)

Additional Channels

Social retargeting, direct mail, and voice messaging (platform dependent)

Additional Channels

Social retargeting, direct mail, and voice messaging (platform dependent)

Platform-Specific Features

MoEngage

Sherpa AI optimization, flow analytics

MoEngage

Sherpa AI optimization, flow analytics

WebEngage

Omnichannel journey orchestration, path analysis

WebEngage

Omnichannel journey orchestration, path analysis

Klaviyo

E-commerce deep integration, predictive analytics, two-way SMS

Klaviyo

E-commerce deep integration, predictive analytics, two-way SMS

Mailchimp

Landing pages, CRM features, social advertising

Mailchimp

Landing pages, CRM features, social advertising

Braze

Canvas Flow journeys, Liquid templating, Connected Content

Braze

Canvas Flow journeys, Liquid templating, Connected Content

Other Platforms

Custom feature utilization as available

Other Platforms

Custom feature utilization as available

Strategic Services

Mobile Attribution & Tracking

Retention strategy development and roadmap creation

List growth strategies and signup optimization

Compliance and deliverability management (SPF, DKIM, DMARC)

Platform migration and consolidation suppor

Team training and documentation

Let’s Elevate Your Brand

You’ve got traction. Now you need a design that matches your momentum.
Let’s build a brand that scales — beautifully and strategically.

Book a discovery call

Zia Saeed

Chief Growth Officer

Let’s Elevate Your Brand

You’ve got traction.

Now you need a design that matches your momentum.
Let’s build a brand that scales — beautifully and strategically.

Book an appointment

Zia Saeed

Chief Growth Officer

Zia Saeed

Chief Growth Officer

You’ve got traction. Now you need a design that matches your momentum.
Let’s build a brand that scales — beautifully and strategically.